Refund policy

Returns & Exchanges Policy

The Basics

Because each item is made-to-order just for you, we can't accept returns for change of mind, wrong size selected, or if you simply don't like it anymore. This is how we keep waste low and quality high.

However, we've absolutely got your back if something goes wrong.

We'll Make It Right If:

  • Your item arrives damaged or defective (printing errors, tears, stains)
  • You receive the wrong item (wrong size, wrong design)
  • Your order is lost in transit and doesn't arrive

Just reach out within 14 days of delivery with:

  • Your order number
  • A photo clearly showing the issue
  • A brief description of the problem

We'll sort it — either with a free replacement or a full refund. Your choice.

Size Issues

We know sizing can be tricky online. That's why we provide a detailed size guide on every product page. Please measure carefully before ordering — we can't offer exchanges for incorrect size selection.

Pro tip: When in doubt, size up.

How Long Does It Take?

  • We'll respond to all claims within 48 hours
  • Approved replacements ship within 5–7 business days
  • Refunds process within 5–10 business days to your original payment method

Non-Returnable Items

  • Items without proof of defect or damage
  • Orders placed more than 14 days ago
  • Items that have been worn, washed, or altered

Contact Us

Got an issue? Email us at [your email] with your order number and photos. We're a small team that genuinely cares — we'll get back to you fast.